Vinted Members Share Displeasure Over Size Changes
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The second-hand shopping app has updated its measurement guidelines for women's and children's clothes failing to inform every member regarding the update.
Digital Channels Response
Many shoppers and sellers have taken to social media stating that platform listings now display an altered size classification than originally posted because of the remapping.
Vinted explained the updated approach better aligns with comparable marketplaces.
It has advised users to examine their items and manually change the size when needed, which has left users frustrated.
Measurement Approach Modifications
Earlier, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L used to be a 12 but currently displays as UK 16-18.
Member Accounts
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Required Changes
Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she explained.
Platform Context
The platform boasts over 100 million users, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: previously, the service retracted a modification regarding delivery choices after backlash from users.
